Kylee Wells

Cancellation: We understand the sometimes emergencies and schedules change. We kindly require at LEAST 24 hours notice when cancelling or rescheduling your appointment. Both email and text reminders are sent 48 hours in advance. Appointments cancelled or rescheduled less than 24 hours will incur a charge of 50% of the service amount. No Call + No Show: Appointments missed without notice will be subject to a charge of 100% of the service amount. Late: Please notify us IMMEDIATELY if you are running late. Arriving more than 15 minutes after your scheduled time will require your appointment to be modified. If your goals cannot be met within the remaining time frame, the cancellation policy will go into effect and your appointment will need to be rescheduled. Should we be running 15 minutes or more behind, we will inform you in a timely manner. If you need to cancel or reschedule due to our lateness, there will be no charge. •Should you refuse to pay the cancellation fee, you will no longer be allowed to schedule any future appointments.•